Business & HRM

Diploma in Quality Management

Develop quality assurance, process improvement, and leadership skills for modern organizations.

Duration 01 Year
Installments 12 Installments
Course Fee Rs. 99,600/=

The Diploma in Quality Management is awarded by Westfield Campus (WFC) in Sri Lanka. This course is designed to address the rising demand for a workforce with skills in Quality Management and organizational excellence.

The programme is a pathway for students aspiring to obtain a degree in Quality Management, Quality Information Systems, and related fields. Students who successfully complete this programme can progress into higher education and build rewarding careers in the corporate world.

The curriculum focuses on practical applications of quality assurance systems, continuous improvement methodologies, and leadership in quality-driven organizations.

Minimum of 3 passes in the GCE Advanced Level with Credit passes in English & Mathematics with Work Experience.

Curriculum

Course Outline

By the end of the programme, learners will be able to demonstrate the following programme learning outcomes.

PLO1: Demonstrate a thorough understanding of key quality management principles, frameworks, and standards including ISO 9001, Six Sigma, TQM, and Lean principles.

PLO2: Apply various quality tools and techniques such as SPC, FMEA, root cause analysis, and control charts to resolve quality-related issues.

PLO3: Design, implement, and maintain robust Quality Management Systems (QMS) that comply with regulatory standards.

PLO4: Exhibit strong leadership and communication skills to lead quality initiatives and foster a culture of quality.

PLO5: Apply quality management principles effectively across industries including manufacturing, healthcare, service, and IT.

PLO6: Utilize critical thinking and problem-solving skills to evaluate complex quality management scenarios and make data-driven decisions.

PLO7: Implement continuous improvement methodologies such as Kaizen, Lean, and Six Sigma to drive operational excellence.

PLO8: Understand the impact of human factors on quality management including workplace design, team dynamics, and employee engagement.

PLO9: Promote ethical and sustainable practices in quality management aligned with social, environmental, and economic responsibilities.

Ready to build a career in quality?

Speak with our academic coordination team about the next intake and application process.

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